KNEC admits system error led to discrepancies in 2023 KSCE results

KNEC admits system error led to discrepancies in 2023 KSCE results

𝐏𝐚𝐫𝐥𝐢𝐚𝐦𝐞𝐧𝐭 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠𝐬 
𝐓𝐮𝐞𝐬𝐝𝐚𝐲 𝟗𝐭𝐡 𝐀𝐩𝐫𝐢𝐥 𝟐𝟎𝟐𝟒

The Kenya National Examinations Council (KNEC) has acknowledged a system error that resulted in mistakes in the printed nominal rolls for the 2023 KCSE exams. 

In a meeting with the National Assembly Education Committee led by Vice-chair Hon. Malulu Ijendi (Malava), CS Ezekiel Machogu and KNEC CEO, Dr. David Njengere were put to task regarding Grade Discrepancies in the 2023 KCSE Examination.

This follows a request for a statement by Hon. John Paul Mwirigi, (Igembe South Constituency).
According to documents submitted before the Education Committee, KNEC officials encountered technical difficulties during the printing process, leading to the omission of minus signs (-) for some grades. "This means some students' grades were printed as, for example, a D (plain) instead of a D- (minus)," KNEC officials added. 
The Committee was informed that 3,018 candidates across 1,059 examination centres nationwide were affected by this error. Kililai Secondary School was one of the affected institutions.

Members of the Committee raised alarm over the distress the affected students experienced and the confusion in the errors caused in the affected schools. 

KNEC assured the Committee that the online portal reflected the accurate results. The discrepancies were solely in the printed nominal rolls distributed to schools. The council has since delivered corrected printouts to affected schools, including Kililai.

According to CS Machogu, the Ministry of Education has taken steps to prevent similar occurrences in the future. 

"A technical team was constituted, with representation from the Ministry of ICT and the Digital Economy, the National Computer and Cybercrimes Coordination Unit and the ICT Authority. By a letter dated 4th March, 2024, the team submitted its report to the Ministry of Education", CS Machogu added.

These recommendations include establishing a multi-sectoral ICT committee to oversee the examination process from marking to result release and implementing regular load tests to assess system capacity. Additionally, KNEC will upgrade its IT infrastructure and implement continuous performance monitoring to proactively identify potential issues.